10 Questions to Ask Any Duct Cleaner
Getting multiple quotes is smart — this makes it safe. Ask every company these ten questions (us included). A legitimate outfit answers all ten in one phone call. The coupon crews hang up around question three.
Why it matters: Footage is the only proof the work happened. No camera usually means no cleaning.
Our answer: Yes — the video inspection is free, and you see before/after on every job.
Why it matters: The $99 bait-and-switch lives in verbal quotes that "grow" in the driveway.
Our answer: Yes — flat written quote after the free inspection. The quote is the invoice.
Why it matters: Scam crews clean 6 vents, skip the trunk lines, and call it a "whole house."
Our answer: The full system, and the written scope lists every part of it.
Why it matters: If they damage your furnace or your home, this is the only thing that pays for it.
Our answer: Yes — $1M/$2M. The actual documents are public on our website.
Why it matters: PA requires HIC registration. No number = no accountability.
Our answer: PA 187935 — verifiable with the PA Attorney General.
Why it matters: Packed buildup only comes out with mechanical agitation + real negative pressure (the NADCA method).
Our answer: Truck-grade negative air with rotary agitation, on every duct job.
Why it matters: A company with one answer for every house is selling a package, not a service.
Our answer: The camera decides: cleaned within ~3 years is usually routine; 3+ years or never is usually deep.
Why it matters: A warranty that isn't written down expires when the van leaves.
Our answer: 6 months on workmanship, in writing, every job (12 months for Care Plan members).
Why it matters: Quality follows accountability. Rotating subs mean nobody owns the result.
Our answer: Our own techs — the same names customers mention in our Google reviews.
Why it matters: Real crews with steady quality get named by happy customers. Ghost crews don't.
Our answer: 4.8 stars from 144+ reviews, with Amaro, David, Dan, Max and the rest named again and again.
Tip: if a deal seems impossible, it is — a real crew with insurance, equipment and two techs cannot clean a whole house for $99. The FTC and NADCA both document how that "special" turns into a $1,500 emergency in your hallway.
About the checklist
Can I really ask E Cleaning these questions too?
Please do — that's the point of publishing them. Every answer above is documented on this site: prices on the pricing page, insurance and license documents on the licensed & insured page, and reviews on our Google profile.
What's the fastest red flag?
Refusing to put the total price in writing before work begins. Everything else on the list catches somebody; that one catches almost everybody.
Now ask us the same ten.
Call (484) 367-5944 — every answer in one call, then a free video inspection to prove it.
